Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, if she will bring forward provisions in the Digital Economy Bill to protect mobile telephone customers in the event that service is below the standards advertised.

The Digital Economy Bill will help consumers receive compensation when they don’t get what they’ve paid for. Clause three of the Bill makes explicit Ofcom’s power to require communications providers to adhere to defined automatic compensation regimes.