Question to the Department for Transport:
To ask the Secretary of State for Transport, with reference to the cleaning of LNER trains and stations, what hygiene and health targets are used; and on which occasions sub-contractors have not met those targets since OLR took over the franchise.
LNER is obliged to meet the requirements set out in the Services Agreement at Schedule 1.4 Paragraph 7, available here: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/879806/london-north-eastern-railway-limited-east-coast-franchise.pdf
LNER meets this requirement in part by subcontracting cleaning to a specialist contractor. Effective management of this contract is a matter for LNER.