London North Eastern Railway: Cleaning Services

(asked on 1st June 2020) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, with reference to the cleaning of LNER trains and stations, what hygiene and health targets are used; and on which occasions sub-contractors have not met those targets since OLR took over the franchise.


Answered by
Chris Heaton-Harris Portrait
Chris Heaton-Harris
This question was answered on 9th June 2020

LNER is obliged to meet the requirements set out in the Services Agreement at Schedule 1.4 Paragraph 7, available here: https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/879806/london-north-eastern-railway-limited-east-coast-franchise.pdf

LNER meets this requirement in part by subcontracting cleaning to a specialist contractor. Effective management of this contract is a matter for LNER.

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