Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, how NHS Test and Trace employees will securely identify themselves when they alert the contacts of people testing positive for covid-19 by (a) text, (b) email and (c) phone call; and how the trained call handler will identify themselves.
The NHS Test and Trace service was launched on 28 May 2020 and information on how the service will contact people by text, email and phone is available at the following link:
https://www.gov.uk/guidance/nhs-test-and-trace-how-it-works#how-nhs-test-and-trace-service-works