Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many calls have been made to the personal independence payment enquiry line in the last six months; and what the average waiting time was before those calls were answered.

The number of calls made to the Personal Independence Payment Enquiry line in the 6 month period from May 2016 to October 2016 was 1,455,474. The average speed of answer for calls received in the same period was 00:06:25.