NHS: Standards

(asked on 17th July 2017) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what recent assessment the Government has made of the level of rates of satisfaction with the NHS.


Answered by
Philip Dunne Portrait
Philip Dunne
This question was answered on 21st July 2017

The Department, NHS England and the Care Quality Commission (CQC) access a number of patient experience surveys. Recently published survey results include the Inpatient Experience Survey and the Overall Patient Experience Index (released by the CQC and NHS England in May 2017), and the General Practice Patient Survey (released by NHS England in July 2017).

The most recently published Inpatient Survey shows that the majority of patients report that their overall experience was good, with 85% rating their experience as at least 7 out of 10.

Latest figures from the General Practice Patient Survey show that 84.8% of patients describe their overall experience as good.

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