Railways: Tickets

(asked on 21st September 2022) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what recent notifications she has received that (a) Chiltern Railways, (b) Cross Country Trains, (c) Greater Anglia, (d) LNER, (e) East Midlands Railway, (f) c2c, (g) Great Western Railway, (h) GTR, (i) Northern Trains, (j) South Eastern, (k) South Western Railway, (l) TransPennine Express, (m) Avanti West Coast and (n) West Midlands Trains plan to submit applications to close ticket offices regulated by Schedule 17 of the Ticketing and Settlement Agreement.


Answered by
Kevin Foster Portrait
Kevin Foster
This question was answered on 11th October 2022

We want to move staff from behind the ticket office screens to more visible and accessible roles around stations which better support customers and train operating companies have set out early proposals for station retail reform. Any decisions which are taken will be made in accordance with the TSA and the relevant guidance.

Reticulating Splines