National Careers Service

(asked on 20th May 2025) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how the National Jobs and Careers Service will complement the Pathways to Work: Reforming Benefits and Support to Get Britain Working Green Paper, published on 18 March 2025.


Answered by
Alison McGovern Portrait
Alison McGovern
Minister of State (Department for Work and Pensions)
This question was answered on 29th May 2025

We are reforming Jobcentre Plus and creating a new service across Great Britain that will enable everyone to access support to find good, meaningful work, and support to help them to progress in work, including through an enhanced focus on skills and careers. Our new service will move away from the current one size fits all approach, recognising people are individuals with different support needs and will provide better tailored support. The new service will be universal and must work for everyone, including disabled people and those with health conditions.

We are committed to working with users of the new service, and organisations representing their needs, throughout the design process to ensure the new service is inclusive, accessible, and works for everyone. We are taking a test and learn approach to develop and launch the new service. We will ensure the design of the new service supports the delivery of the Pathways to Work guaranteed support offer as we develop it.

The new Jobs and Careers Service is part of the reforms outlined in the Get Britian Working White Paper, which in total, is backed by £240m for 2025/26. The reforms set out within this are on top of other areas of support we are already progressing including:

  • Connect to Work funding which will, in 2026/27, support up to 100,000 disabled people, those with health conditions or those with complex barriers to employment.
  • Deploying 1,000 work coaches in 2025/26 to specifically support around 65,000 disabled people and those with health conditions who are interested in moving into work.
  • WorkWell pilot, which joins up health and work support in 15 areas in England and is helping up to 56,000 people with support to remain in and get into jobs.
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