Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, if she will make it her policy to enable Ofcom to fine mobile operators who do not provide the promised level of service.

Ofcom has powers to set general conditions that it considers appropriate for protecting the interests of the end-users of public electronic communications services. Breaches of conditions are enforceable by Ofcom. The Digital Economy Bill makes explicit Ofcom’s power to require communications providers to adhere to defined automatic compensation regimes.