Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, if he will discuss with energy companies the potential exclusion of customers who cannot access IT services from cheaper tariffs.

Department for Business, Energy and Industry Strategy Ministers have met with a number of energy supply companies to discuss a wide range of issues.

Consumers without access to the internet can shop around to find a better deal for their energy by using any price comparison company which is accredited to the Confidence Code administered by Ofgem and provides a free telephone price comparison service. In addition Citizen Advice offers advice and support on energy switching.

The Government has made it clear that it wants to see companies treating all of their customers fairly – not just those who switch.