Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment he has made of the potential merits of a national roll out of the category 2 segmentation pilots run by (a) London Ambulance Service and (b) West Midlands Ambulance Service to prioritise the most urgent calls.

No such assessment has been made. NHS England guidance recommends ambulance services increase the clinical assessment of 999 calls, to ensure the sickest patients are prioritised for ambulances and patients that do not need a face-to-face response are transferred to services more appropriate to their needs.

The NHS England 2025/26 priorities and operational planning guidance identified reducing avoidable ambulance dispatches and conveyances and reducing hospital handover delays as key improvement areas, with the expectation that ambulance services increase the proportion of Category 2 calls that are clinically navigated, validated and triaged in ambulance control centres.