Question to the Department for Transport:

To ask the Secretary of State for Transport, if he will make it his policy to make reforms to the Delay Repay scheme that align compensation awards to the proportion of the anticipated journey time lost to replace thresholds at 15, 30 or 60 minutes.

Delay Repay is a simple system under which all passengers can claim compensation of:

• 50% of the single fare for delays of 30 to 59 minutes
• 100% of the single fare for delays of 60 minutes or more
• 100% of the return fare for delays of 2 hours or more

The improved compensation announced on 13 October will enable all passengers to also claim compensation of 25% of the single fare for delays of 15 to 29 minutes.

A system based on the proportion of journey time delayed would in practice be much more complicated and we have no plans to change the compensation system in this way.