Written Question on HM Passport Office: Standards

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Date Title Questioner
25 Jul 2017, 2:55 p.m. HM Passport Office: Standards David Hanson

Question

To ask the Secretary of State for the Home Department, what the Passport Agency's average process time was for (a) straightforward and (b) non-straightforward applications in each month since June 2014.

Answer (Brandon Lewis)

The tables below show the average processing time in days for a) straightforward and (b) non-straightforward applications in each month since June 2014 for UK and International applications. From April 2017 the median average times were used instead of the mean average previously reported, due to enhanced reporting available through a new system.

Table 1

UK average processing times for straightforward (SFPC) & non-straightforward passport applications (NSFPC)

Date

UK SFPC

UK NSFPC

Jan-14

4.2

8.1

Feb-14

6.8

10.3

Mar-14

7.7

11.9

Apr-14

9.3

13.9

May-14

10.9

15.6

Jun-14

14.0

18.5

Jul-14

16.2

21.3

Aug-14

12.0

19.3

Sep-14

3.8

12.5

Oct-14

2.4

9.7

Nov-14

2.1

9.1

Dec-14

2.0

9.4

Jan-15

2.4

7.2

Feb-15

3.1

7.6

Mar-15

3.4

8.3

Apr-15

2.7

8.0

May-15

2.5

7.7

Jun-15

2.5

8.0

Jul-15

2.0

8.2

Aug-15

1.8

8.0

Sep-15

2.2

8.1

Oct-15

2.8

8.7

Nov-15

2.6

8.4

Dec-15

1.7

8.4

Jan-16

2.0

6.2

Feb-16

2.4

6.6

Mar-16

2.3

7.0

Apr-16

3.0

7.5

May-16

3.3

7.8

Jun-16

4.4

8.7

Jul-16

5.4

9.4

Aug-16

5.6

9.5

Sep-16

3.6

8.3

Oct-16

1.8

6.9

Nov-16

1.8

6.2

Dec-16

1.8

6.5

Jan-17

1.8

6.2

Feb-17

2.1

6.4

Mar-17

2.6

7.2

Apr-17

3.1

7.9

May-17

3.7

8.1

Jun-17

3.8

8.3

Table 2

International average processing times for straightforward & non-straightforward passport applications

Date

Int SFPC

Int NSFPC

Jan-14

9.0

16.4

Feb-14

11.4

16.3

Mar-14

15.5

20.9

Apr-14

26.0

29.8

May-14

24.8

34.3

Jun-14

27.3

34.4

Jul-14

30.2

36.2

Aug-14

27.5

34.6

Sep-14

16.0

29.5

Oct-14

10.4

25.5

Nov-14

5.4

21.6

Dec-14

3.9

21.8

Jan-15

4.7

19.7

Feb-15

5.2

16.4

Mar-15

4.4

15.1

Apr-15

3.4

12.1

May-15

4.0

12.9

Jun-15

4.2

12.9

Jul-15

3.7

13.2

Aug-15

2.6

12.3

Sep-15

3.7

12.0

Oct-15

2.6

11.2

Nov-15

2.5

11.3

Dec-15

2.1

12.0

Jan-16

2.7

9.5

Feb-16

3.7

9.8

Mar-16

2.9

10.0

Apr-16

3.2

10.2

May-16

3.0

10.5

Jun-16

3.1

11.3

Jul-16

4.1

12.7

Aug-16

5.8

13.9

Sep-16

3.9

10.3

Oct-16

2.1

11.8

Nov-16

2.0

11.2

Dec-16

1.9

12.2

Jan-17

1.9

11.8

Feb-17

3.1

11.2

Mar-17

2.9

11.3

Apr-17

2.8

9.7

May-17

3.0

11.2

Jun-17

2.6

11.7


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