Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Communities and Local Government, if he will take steps to enhance the transparency of the operation and financial performance of management companies for housing.

Managing agents must comply with the obligations in the lease, and must comply with landlord and tenant legislation. This sets out a framework of rights and protections for leaseholders, and also places particular obligations on landlords, and managing agents acting on their behalf.

This includes providing information about service charges where a written request is made. Managing agents should also comply with two Codes of Practice approved by the Secretary of State for the management of residential leasehold property.

Since 1 October 2014 managing agents have also been required to belong to one of three Government approved redress schemes, to whom leaseholders can take a complaint.

We continue to consider ways to improve transparency in the residential leasehold sector without adding disproportionate burdens and costs.