Question to the Home Office:
To ask the Secretary of State for the Home Department, if she will make an assessment of the reasons for recent trends in renewal times for passports; and if she will meet a constituent of the hon. Member for Winchester to discuss renewal times.
His Majesty’s Passport Office’s performance indicator for standard applications from the UK is for 98.5% of customers to receive their passport within three weeks where no further information is required. In Quarter 1 of 2025, 99.86% of customers in this scenario received their passport within three weeks.
His Majesty’s Passport Office will not issue a passport until all checks have been satisfactorily completed, and a minority of applications will take longer where further information is required or if further investigation is needed to confirm the applicant’s identity, nationality, and eligibility. Where this is the case, HM Passport Office will contact the customer within three weeks.
MPs can raise case enquiries on behalf of their constituent by emailing their Account Manager at the Home Office.