Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, how many formal complaints (a) mental health services and (b) the NHS received in each region in each month of each year since 2010.

NHS Digital is the organisation responsible for publishing National Health Service complaints data and the attached tables show data received in respect of NHS Mental Health Services for the periods requested.

These data were collected annually until 1 April 2015. NHS Digital now collects these data quarterly. Because of changes to the method and frequency of the data collection NHS Digital currently classify data from April 2015 as ‘experimental’ so cannot be compared with previous years.