Question to the Home Office:

To ask the Secretary of State for the Home Department, what assessment has been made of the adequacy of the length of waiting time for Home Office case decisions.

Performance has been impacted by a significant increase in the volume of correspondence received, including an unprecedented amount of correspondence about the situation in Afghanistan and more recently in Ukraine. The Home Office continues to prioritise enquiries related to Ukraine and recognises it has not been able to meet service standard in other cases.

The Home Office has implemented an action plan to clear backlogs and drive-up performance. The Department continues to recruit additional resources and has recently been loaned staff from non-operational areas to assist in clearing the backlogs. A detailed recovery plan to support a return to an acceptable service standard is being prepared.