Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, what recent assessment he has made of the (a) adequacy of resourcing and (b) effectiveness of the Parliamentary and Health Service Ombudsman in handling complaints against the NHS.
The Parliamentary and Health Service Ombudsman is an office holder, established to provide an independent complaint handling service for complaints that have not been resolved by the NHS and UK Government departments.
The Ombudsman is accountable to Parliament through the Public Administration and Constitutional Affairs Committee, who hold an annual scrutiny session to evaluate his performance.