Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Written Statement of 26 January 2017, HCWS439, on welfare delivery, what percentage of claims made online for (a) jobseeker's allowance and (b) universal credit are made using computer equipment at a jobcentre.

Internet devices in Jobcentre Plus offices provide a safe and secure environment for claimants to search for work and access a variety of DWPs services, including making a claim to UC and JSA.

Privacy of claimant’s information is our highest priority and Jobcentre Plus staff do not record specific data on use of Internet access devices at a local level.

This information is not centrally captured as an information requirement within the department.