Question to the Home Office:

To ask the Secretary of State for the Home Department, how many people with dual nationality have reported problems using the UK Visas and Immigration systems.

British citizens who are also nationals of another country (excluding Ireland), who hold and use a valid British passport for travel and status checks do not need and are not eligible for an eVisa, since they are exempt from UK immigration control.

If someone has dual nationality and neither of those nationalities is British or Irish, they must ensure that they add the passport they will use to travel to their UKVI account. If they have a passport for both nationalities, they can add both to their UKVI account.

Although a person can link more than one ID document to their UKVI account, their eVisa will display a single nationality only. This will be the nationality for the most recent ID document uploaded to their UKVI account and used to log-in to their UKVI account.

If they have already added a second ID document and want their other nationality to appear on their eVisa, they can update this through their UKVI account on GOV.UK. After logging in, they should select ‘Add an identity document’, then choose ‘Yes, my name, nationality or date of birth has changed’, and follow the remaining steps, which include posting their passport to the Home Office. Once the change is approved, the nationality from that ID document will appear on their eVisa and will be used to log in to their UKVI account.

The information requested about the number of people who are dual nationals and have reported issues with their eVisas is not currently available from published statistics, and the relevant data could only be collated and verified for the purpose of answering this question at disproportionate cost.