Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps his Department is taking to ensure that trains are accessible for wheelchair-users at unmanned railway stations when trains do not have conductors on board.

The train operating companies are required to make reasonable adjustments to allow disabled passengers to access their services under the Equality Act 2010. They are also required under licence conditions to participate in a pre-booking staff assistance system, where staff can be sent to a usually unmanned station or alternative transport, such as an accessible taxi, provided at no additional cost. Some train operating companies also provide other on board staff that can help passengers.