Access to Work Programme: Telephone Services

(asked on 11th December 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many calls the access to work helpline received from (a) employers, (b) employees and (c) in total in financial year (i) 2021-22 and (ii) 2022-23.


Answered by
Mims Davies Portrait
Mims Davies
Shadow Minister (Women)
This question was answered on 18th December 2023

The number of call Access to Work helpline received from (a) employers and (b) employees is not held.

The total number of calls the Access to Work helpline received in the financial year:

(i) 2021-2022 = 116,234

(ii) 2022-2023 = 119,342

Please note that the data supplied is derived from unpublished management information, which was collected for internal Departmental use only, and have not been quality assured to National Statistics or Official Statistics publication standard. They should therefore be treated with caution.

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