Question to the Home Office:

To ask the Secretary of State for the Home Department, what recent assessment she has made of the effectiveness of the 101 police non-emergency telephone number in reducing public demand on the emergency 999 telephone number.

The Ipsos Mori survey for HMIC “Public views of policing in England and Wales 2016/17” published on 20 July 2017 shows that: people are most likely to call 999 for crimes/incidents against the person; there is a balance between 999 and 101 for property-related incidents; while for online incidents, anti-social behaviour and updates on previous incidents, 101 is the most likely choice.