Railways: Compensation
(asked on 28th October 2019) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, whether he plans to pay compensation to passengers on Pacer trains up to May 2020.
This question was answered on 31st October 2019
The rail industry has no scheme whereby passengers are compensated on the basis of the quality of rolling stock provided for each journey they undertake. Northern’s new trains will replace the Pacer fleet and the first was retired in August. Northern plans to remove two thirds of its 102 Pacers by December 2019.