Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps she is taking to reduce the number of households relying on high-cost credit to meet living expenses.

The Financial Conduct Authority (FCA) is responsible for regulating the consumer credit sector. The FCA requires firms to carry out an assessment of the creditworthiness of a prospective borrower before entering into a regulated credit agreement with them. Under FCA rules, when undertaking creditworthiness assessments, firms must assess each customer’s creditworthiness by considering not just whether a customer will repay, but also the customer’s ability to repay affordably and without significantly affecting their wider financial situation.

The Government recognises that credit, when provided responsibly and affordably, can be crucial for people facing unexpected expenses or managing their cash flow. That is why, as part of its Financial Inclusion Strategy, the Government is committed to expanding access to affordable credit. The development of the Financial Inclusion Strategy is being informed by a committee of industry and consumer representatives I chair, ahead of its publication later this year. The access to credit workstream has been considered by a dedicated sub-committee which included financial services firms, credit unions and consumer representative organisations. The Committee has also been considering how to support individuals and households to build their financial resilience by increasing the level of emergency saving buffers in the UK.

In addition, the Government provides a range of debt advice services in England through the Money and Pensions Service (MaPS) to meet the needs of individuals in problem debt, including national and community-based services offering free-to-client debt advice.