Question to the Home Office:

To ask the Secretary of State for the Home Department, what the average response time was to public complaints submitted to her Department in the last 12 months.

Performance against service standards in relation to replies to customer complaints for UKVI, Immigration Enforcement and Border Force (excluding His Majesty’s Passport Office) is available from published data and can be found here: https://www.gov.uk/government/statistical-data-sets/migration-transparency-data#uk-visas-and-immigration