Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, what his timetable is for the review of cases of families who had their tax credits restricted or removed by Concentricx
HM Revenue and Customs (HMRC) is carrying out a risk-based assurance review of the remaining High Risk Renewal 2016 cases where Concentrix has amended or terminated a claimant’s award but no Mandatory Reconsideration has been requested. HMRC is reviewing these cases to establish that decisions by Concentrix were properly made and communicated to claimants. Current plans indicate that this activity is expected to be completed by 31 March 2017.