Water Supply: Surrey Heath

(asked on 9th July 2025) - View Source

Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, what discussions his Department has had with Ofwat on mitigating clean water loss from households in Surrey Heath constituency.


Answered by
Emma Hardy Portrait
Emma Hardy
Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
This question was answered on 16th July 2025

This Government works closely with the regulators to hold water companies to account on poor performance and drive improvements which benefit customers and the environment.

Ofwat sets specific performance targets for companies in the five-yearly price review, including for leakage and unplanned outage. Where companies fail to meet these targets, they must reimburse customers through lower water bills in the following financial year.

The Secretary of State meets with stakeholders regularly such as Ofwat to discuss a range of issues.

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