Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, if he will ask NHS England to ensure that people who do not have access to online services are notified of their covid-19 booster vaccination appointment by other non-digital means.

The National Health Service will contact those who are eligible for a COVID-19 booster vaccination by letter, email or text message. For those unable to book their appointment online themselves, it is possible for bookings to be made on someone’s behalf. Appointments can also be booked by calling 119.

The NHS Immunisation Management Service may contact those who have received a letter but not booked an appointment by telephone to offer further help and support if required.

Walk-in centres are also available for COVID-19 booster vaccine appointments, for those who do not have access to online services.