Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 8 April 2025 to Question 43317 on Prescriptions: Fees and Charges, what other exceptional reasons have resulted in the NHS Business Services Authority cancelling a penalty charge notice in each of the last five years, other than a medical condition that significantly impacted an ability to read or understand the form signed.

The Department does not hold the information requested. The NHS Business Services Authority (NHS BSA), which issues Penalty Charge Notices, does not hold or collect data outlining the exceptional circumstances relating to an easement of a prescription penalty charge. Each case is handled on an individual basis, considering the specific circumstances presented to the NHS BSA.