HM Passport Office: Teleperformance

(asked on 23rd May 2022) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, how many people were employed at the contractor Teleperformance to service the Passport Office contract in (a) 2019, (b) 2020, (c) 2021 and (d) 2022.


Answered by
Kevin Foster Portrait
Kevin Foster
This question was answered on 8th June 2022

The table below shows the annual average full-time equivalents (FTE) employed by Teleperformance to resource the Passport Adviceline and related services:

Year

Average FTE

2019

195.45

2020

176.07

2021

249.72

2022 - (to 9 May)

1083.98

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