Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether benefit claimants are informed when their claims are assessed using algorithmic tools.

DWP’s Personal Information Charter (PIC) (Personal information charter - Department for Work and Pensions - GOV.UK) outlines how DWP processes personal data related to and its use of both Artificial Intelligence (AI) and Automated Decision Making (ADM).

DWP does not use AI to replace human judgement to determine or deny a payment to a claimant.