Broadband: Standards

(asked on 3rd November 2021) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, pursuant to the Answer of 21 October 2021 to Question 57186 on Broadband: Standards, what assessment he has made of the potential merits of embedding an official broadband speed standard of measurement in Ofcom’s Broadband Speeds Codes of Practice, to ensure internet service providers deliver a standardised supply to consumers.


Answered by
Julia Lopez Portrait
Julia Lopez
Minister of State (Department for Science, Innovation and Technology)
This question was answered on 8th November 2021

Standards for measuring broadband speeds as a part of the Broadband Speeds Codes of Practice are a matter for Ofcom as the independent regulator for the sector.

In November 2020, significant changes to Ofcom’s Broadband Speeds Codes of Practice came into effect which require providers who have signed up to provide customers with ‘live sync speeds’. This means people and businesses should receive more accurate information about the capabilities of their individual lines before they enter their contract.

In addition, Ofcom is conducting a review of the codes and aims to publish its findings by the end of the year. This will include an assessment of how well Ofcom believes the current code of practice is working.

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