Mental Health Services: Standards

(asked on 18th July 2025) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that people suffering a mental health crisis are able to access suitable treatment quickly.


Answered by
Stephen Kinnock Portrait
Stephen Kinnock
Minister of State (Department of Health and Social Care)
This question was answered on 29th July 2025

Substantial progress has been made in building more robust crisis care pathways across all ages and in all regions, ensuring that people in a mental health crisis can receive the right care. However, the 10-Year Health Plan sets out our ambitions to go further.

The plan commits to increasing capacity for urgent mental health care by developing dedicated mental health emergency departments (MHEDs), thereby ensuring patients get fast, same-day access to specialist support in an appropriate setting. We will invest up to £120 million to bring the number of MHEDs to approximately 85, meaning there will be one co-located, or very close to, 50% of existing type 1 accident and emergency units. This expansion builds on a number of early implementer sites that have been established in recent years by local health systems to provide a dedicated therapeutic alternative to emergency departments for individuals in a mental health crisis.

This is building on the £26 million in capital investment in 2025/26 to support people in a mental health crisis, including opening new mental health crisis centres across England, which aim to provide accessible and responsive care for individuals in a mental health crisis.

In addition, we are piloting six, 24 hour a day, seven day a week neighbourhood mental health centres which provide support to individuals with severe mental illness, without needing to book an appointment.

People of all ages in England experiencing a mental health crisis can speak to a trained National Health Service professional at any time, 24 hours a day, via the NHS 111 service. This service gives people the chance to be listened to by a trained member of staff who can help direct them to the right place.

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