Question to the Department for Education:

To ask the Secretary of State for Education, what assessment her Department has made of the adequacy of communication by Teachers’ Pensions with scheme members.

Teachers’ Pensions employs a wide range of communication methods to contact members of the scheme including via member portal, website, telephone contact centre, webchat, text messaging, post, email and social media platforms.

The department regularly discusses the frequency, timeliness and content of key member updates with Teachers’ Pensions and how they are made available to relevant members.