Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what guidance his Department has provided to energy suppliers on maintaining tariff equivalence when replacing Radio Teleswitch Service meters for customers previously on Total Heating with Total Control tariffs.

Energy suppliers are best placed to advise on suitable tariffs for their customers, and to ensure that they inform affected customers of any changes to the cost of their energy. The Department and Ofgem have been clear with suppliers that we expect consumers to be switched to a similar or equivalent tariff and should not face detriment due to switching from an RTS meter.

Ofgem has consulted on plans to ensure that suppliers must take all reasonable steps to provide a similar energy tariff to their customers once their RTS meter is replaced. Ofgem will make further announcements on this in due course.