Restart Scheme
(asked on 14th December 2023) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 15 November 2023 to Question 208 on Restart Scheme, for what reason the Customer Satisfaction Measure results of the Restart Scheme are not published.
This question was answered on 20th December 2023
DWP publish Key Performance Indicators for the Restart Scheme, which includes the overall Customer Satisfaction Measure rate. The full results are used internally to improve delivery.