Driving Licences: Applications

(asked on 29th August 2025) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether the DVLA is taking steps to reduce the time taken for medical driver's license applications to be processed.


Answered by
Lilian Greenwood Portrait
Lilian Greenwood
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 5th September 2025

The Driver and Vehicle Licensing Agency (DVLA) aims to process all applications as quickly as possible. Driving licence applications where a medical condition(s) must be investigated before a licence can take longer. This is because the DVLA is often reliant on receiving information from third parties, including medical professionals, before a licence can be issued.

The DVLA is currently rolling out a new casework system which is expected to deliver significant improvements to the services provided to drivers with medical conditions. This will enhance the handling of medical cases, support growing customer demand and help to reduce processing times. As part of this work, the DVLA has improved the quality of the correspondence provided to applicants and reviewed the questions asked of applicants and healthcare professionals when assessing medical fitness to drive with a view to simplify the process wherever possible.

It is important to note that most applicants renewing an existing licence will be able to continue driving while their application is being processed, providing the driver can meet specific criteria. More information on this can be found at https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/1180997/inf1886-can-i-drive-while-my-application-is-with-dvla.pdf.

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