Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to page 15 of the Fourth Special Report of the Work and Pensions Committee of Session 2021-22 on Disability employment gap: Government Response to the Committee’s Second Report of Session 2021–22, HC 866, published on 22 November 2021, when he expects delivery of a fully digital customer service to be complete.

People are currently able to apply online for Access to Work grants. Some types of grants may be claimed online. We anticipate by April 2024 that a fully digital service will be available, with applicants able to claim for all types of grants.