Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps the Government is taking to introduce an equivalent level of consumer protection to online purchases.

There is already robust legislation in place that protects consumers when purchasing goods and services online. The Consumer Rights Act 2015 sets out the rights consumers enjoy while shopping online and instore.

The Department recently consulted on advancing online consumer rights in its “Reforming Competition and Consumer Policy” consultation. A copy of the consultation can be found at: https://www.gov.uk/government/consultations/reforming-competition-and-consumer-policy. The consultation closed on 1 October and the department will publish a response in due course.