Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, what assessment his Department has made of the potential merits of using Artificial Intelligence in the delivery of public services.

Safe and ethical use of artificial intelligence (AI) offers opportunities for the Government to improve the delivery of public services. The Cabinet Office has published joint guidance on the use of artificial intelligence in the public sector. This explores how AI can benefit the delivery of public services. It is important to also consider ethics and safety in each use case. To this end, the Central Digital and Data Office (CDDO) has partnered with the Centre for Data Ethics and Innovation to develop the UK algorithmic transparency data standard.

CDDO is also baselining the performance of public services and looking at opportunities for public service improvement that can be realised through digital, data and technology. AI is a possible route to realising some of these opportunities. The Government has committed to systematically identify and capture opportunities arising from emerging technologies, such as AI, by 2025.