Civil Servants: Workplace Pensions

(asked on 19th December 2023) - View Source

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, what criteria were used to assess the suitability of Capita to administer the Civil Service Pension Scheme for his Department.


Answered by
John Glen Portrait
John Glen
Paymaster General and Minister for the Cabinet Office
This question was answered on 12th January 2024

The Civil Service Pension Scheme (CSPS) procurement was run in accordance with the Public Contracts Regulations 2015. In accordance with this, strict criteria were applied to the evaluation of all bids submitted. In summary:

  • All final tender bids submitted were assessed against three criteria, each with an allocated weighting. These areas were Quality (65%), Price (25%) and Social Value (10%).

  • The Quality aspects of the bid evaluated included: Security, Business Systems, Core Administration, Member & Employer Engagement, Data, Fraud & Finance, Risk & Governance and Transition.

  • The Social Value aspects of the bid evaluated included: Tackling Economic Inequality, Fighting Climate Change, Equal Opportunity and Wellbeing.

  • To ensure that the evaluation of all bids was fair, proportionate and met the criteria for best value for money, strict moderation protocols were implemented to ensure that consensus was agreed on the outcomes.

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