Home Office: Standards

(asked on 1st November 2022) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what assessment she has made of the value for money to the taxpayer of the Home Office not returning to its 20 day service target before March 2023.


Answered by
Robert Jenrick Portrait
Robert Jenrick
This question was answered on 8th November 2022

75985

Over 60 additional staff have been identified to support delivery of the Home Office MP’s Correspondence recovery plan which will enable a return to service standard in January 2023.

75986

The Home Office MP’ Correspondence recovery plan will enable a return to service standard in January ’23. This will significantly reduce the time spent by MP’s caseworkers chasing responses from the Home Office and enable the extra resources detailed above to return to their normal duties. Both will have positive implications from a productivity and cost perspective for both MP’s offices and the Home Office.

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