Question to the Home Office:

To ask the Secretary of State for the Home Department, if her Department will make it its policy to provide a separate written response for each individual case raised by hon. Members rather than than combining multiple cases in one letter.

The use of multi-response letters is a key measure which forms part of the MP’s Correspondence Recovery Plan. The plan will enable a return to the 20- day service standard In January 2023.

Multi-response letters are a much quicker way of answering correspondence, but we understand that in some instances Members will require an individual reply. Therefore, we will provide an agreed response type depending on their preferences.