Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what discussions her Department has had with email service providers on the adequacy of account recovery processes for victims of mobile phone theft.

The Department for Science, Innovation and Technology has not held discussions with email service providers specifically on the adequacy of account recovery processes for victims of mobile phone theft. The Home Office leads on matters relating to the consequences of crime and supporting victims, including work to tackle mobile phone theft and its associated harms. DSIT continues to engage with industry on broader issues of digital security and resilience, including the safe use of online services and the protection of personal data.