Ambulance Services: Standards

(asked on 10th October 2025) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps he is taking to improve ambulance response times for (a) strokes and (b) other category 2 calls.


Answered by
Karin Smyth Portrait
Karin Smyth
Minister of State (Department of Health and Social Care)
This question was answered on 17th October 2025

Strokes can be potentially life-threatening and require a Category 2 response to ensure patients have access to timely care. The National Stroke Service Model and the National Service Model for an Integrated Community Stroke Service set out an evidence-based pathway for joined-up stroke care throughout the patient journey. The service models set out that high quality stroke care should include fast emergency response and better-informed ambulance service 999 calls, to reduce mortality and disability.

The Government is determined to improve response times. Our Urgent and Emergency Care Delivery Plan for 2025/26 commits to reducing ambulance response times for Category 2 incidents to 30 minutes on average this year. We are also tackling unacceptable ambulance handover delays by introducing a maximum 45-minute standard, ensuring ambulances are released more quickly and get back on the road to treat patients.

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