Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what assessment his Department has made of the timeliness of postal services in Surrey Heath constituency.

The government does not collect or hold this information. Ofcom, as the independent regulator of postal services, has a duty to ensure the provision of a financially sustainable and efficient universal postal service. It monitors Royal Mail’s provision of the universal service and has powers to investigate and take enforcement action if Royal Mail fails to achieve its performance targets as appropriate, taking account of all relevant factors.