Power Failures

(asked on 10th October 2025) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what assessment his Department has made of the effectiveness of consumer protections on (a) extended and (b) repeated electricity supply interruptions.


Answered by
Michael Shanks Portrait
Michael Shanks
Minister of State (Department for Energy Security and Net Zero)
This question was answered on 20th October 2025

To help protect customers, Ofgem sets Quality-of-Service Guaranteed Standards that must be met by each DNO, these include supply restoration standards.

DNOs are directly incentivised by Ofgem to reduce customer interruptions and to invest in and maintain infrastructure to guarantee minimum standards of service.

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