Question to the Department for Transport:
To ask the Secretary of State for Transport, what steps her Department has taken to prevent the (a) block booking and (b) reselling of driving tests in Dunfermline and Dollar constituency.
To ensure fairness for everyone wanting to book a practical driving test, the Driver and Vehicle Standards Agency (DVSA) continues to work hard to combat the unscrupulous practice of reselling tests across the country, including in the Dunfermline and Dollar constituency.
DVSA encourages learner drivers to only use the official GOV.UK website to book and manage their driving test. The DVSA has published advice aimed at learner drivers warning them of the risks of using third party services/apps to book a practical driving test. Further information can be found on GOV.UK at: www.gov.uk/government/news/learner-drivers-warned-about-the-risks-of-driving-test-cancellation-finders.
On 28 May, DVSA launched a public consultation on improving the rules for booking car driving tests. The consultation closed on 23 July. DVSA is reviewing the feedback given and will announce next steps as soon as possible. Further information on the consultation can be found at:
DVSA deploys bot protection to help stop automated systems from buying up tests unfairly. These applications, however, are constantly evolving and changing, and DVSA’s work on this is ongoing.
On 6 January 2025, DVSA introduced new terms and conditions for use of the service driving instructors and trainers use to book and manage practical driving tests for their pupils.
Since this change DVSA has issued 237 warnings, 377 suspensions, and closed 880 business accounts.