East Anglia Rail Franchise: Nationalisation

(asked on 15th October 2025) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether her Department will use the same performance metrics as were applied under private operation under public ownership of Greater Anglia; and if she will publish those metrics on (a) punctuality, (b) cancellations, (c) passenger satisfaction and (d) financial efficiency.


Answered by
Simon Lightwood Portrait
Simon Lightwood
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 24th October 2025

While train operating companies will be measured on a similar basis, there will be a greater whole-industry focus for the growing group of public sector operators as we move towards GBR. GA Trains Limited will be required to meet targets for punctuality, reliability, service quality and customer satisfaction under the Services Agreement, and will be required to publish its performance against these targets on a regular basis.

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