Question to the Department for Transport:

To ask the Secretary of State for Transport, with reference to the Office of Rail and Road’s 2024–25 train operator statistics, whether she plans to use the data on (a) cancellations, (b) delay minutes and (c) compensation claims as a baseline for new rigorous performance standards.

GBR will bring together track and train, and there will be a greater whole-industry focus for the growing group of public sector operators as we move towards GBR. The department will expect GBR to meet targets for punctuality, reliability, service quality and customer satisfaction, and will be required to publish its performance against these targets on a regular basis.